Dear Michael, I write to let you know that, after over two months use, I am extremely happy with the pair of Oticon hearing aids you have fitted to me. I must confess to being dubious at first of the need for two rather than just one for the bad ear, but you convinced me and there is no doubt that it was the right decision. I have now been to several crowded occasions, wearing the aids of course, and found my enjoyment and participation much improved. I thank you also for the time and trouble you and Jeremy gave to answering all my queries both during and after the trial period. I wish your business every success in the future, you deserve it.