Reviews

Don’t take our word for it. Read exactly what our clients have said about the service they’ve received at Totalcare Hearing.

I can hear now!

I would like to express my great delight with my new hearing aid from Totalcare Hearing, my audiologist was great to deal with right from the start. 1. My wife tells me I don’t shout as much which makes her very happy and my children are delighted too. 2. Clear group conversations, loving it, and would highly recommend the brilliant solution provided by your Siemens Pure Binax 7.

My hearing ability obviously started to decline several years ago, but as it was so gradual, I was not really aware that I was not hearing the full range of sounds with the same clarity as when I was younger. I have a moderate hearing loss and a hearing aid has rectified most of my hearing problems. Totalcare Hearing offered a two week trial. I was impressed and surprised to hear long lost sounds and conversation clearly.

I spent the two weeks getting used to “hearing things” and understanding what was being said on the television without having to guess and fill in the gaps. A bit of a novel experience and the sound is very clear over all frequencies and in group conversation. I also like the compact size of the hearing aids, and the unobtrusive speaker-in-ear.

Thank you very much for all the assistance given to me and it is very much appreciated.

Steve | Chatswood

I am just so thankful

I am just so thankful, you gave me back the ability to “hear space”. I open my door now and I can hear the universe. No longer isolated, or feeling claustrophobic.

Jan | Caringbah

Superb Service

Dear Mr Gordon, I am sure I cannot claim to be the only person to write a letter of commendation to Totalcare Hearing in recognition for the superb service accorded to me on my recent visits to the Neutral Bay practice. From the moment I walked into the reception area, I was made to feel welcome and that my presence really mattered – and all done so unobtrusively. The attention I received from the audiologist during my initial and subsequent consultations, I can only describe as excellent. On each of these visits the atmosphere was very relaxed, but without compromising the high standard of professionalism. Finally, I wish you all continuing success in the future, and may I say how fortunate I am to be in the competent hands of such caring professionals whom I can only describe as the epitome of Totalcare

Mary | Mosman

Changed My Life

To all whom it may concern, After years of poor hearing and having spent thousands of dollars on new hearing aids and going to 2 different hearing aid specialists, I have finally arrived at Totalcare Hearing. I was referred to Totalcare by a friend at the bridge club who told me that he could hear properly for the first time in years. On my visit to see Totalcare I met Signe who showed me hearing aids which have effectively changed my life. I un-hesitantly spent some more to acquire these hearing aids. Previously to attaining these new hearing aids I had given up going to court as I could not even hear the Judge from the Bar table. The service I received here has been exemplary and far more detailed and pleasant than I had received at the two other providers.

Edward | Neutral Bay

For years I resisted Hearing Aids

For years I resisted the very idea of hearing aids. Everyone told me I needed them, but I insisted I could hear quite well enough without them. Actually a lot of it was guess work. Finally, though, I admitted to myself just how much I was missing – in conversation, in theaters, in films. So I gave in, and set about checking out various providers. Happily I chose Totalcare Hearing. The staff could not have been more helpful or more efficient. They accurately identified my problems and fitted me with a pair of Oticon aids — very discreet, very effective. They’ve changed my life! I wear them every day and now I don’t miss a thing. What’s more, as a senior I received a substantial discount! Many thanks to everyone at Totalcare.

Helen | Mosman

Very Relaxed Atmosphere

In this busy world and it’s rushed lifestyle to day, so many good things, actions and services are just simply taken for granted. I’m writing this note to say how really impressed I have been from the first day, I entered entered the reception of your well presented clinic. On that day, there was a very relaxed atmosphere, and the general persona embraced me with a feeling of being with seriously professional people. I immediately had a feeling of total, relaxed confidence. Returning many for check-ups Totalcare Hearing at Waters Road Neutral Bay has maintained the same ambiance, and seriously professional services have not in any way diminished.

Frank | Neutral Bay

Extremely Happy

Dear Michael, I write to let you know that, after over two months use, I am extremely happy with the pair of Oticon hearing aids you have fitted to me. I must confess to being dubious at first of the need for two rather than just one for the bad ear, but you convinced me and there is no doubt that it was the right decision. I have now been to several crowded occasions, wearing the aids of course, and found my enjoyment and participation much improved. I thank you also for the time and trouble you and Jeremy gave to answering all my queries both during and after the trial period. I wish your business every success in the future, you deserve it.

Peter | Balgowlah

Very impressed

Very impressed with the attention

B Meekings | Burraneer Bay

Very Understanding

Kathryn and Totalcare Hearing are very understanding and helpful.

N Fish | Miranda

Most helpful with my hearing aids.

Kathryn has always been most helpful with my hearing aids. This was my first experience with hearing problems. She explains everything. Nothing is a problem, I have recommended her to others in our circle of friends.

M Hills | Bundeena

Very keen to make the experience as easy as possible

Kathryn is very keen to make the experience as easy as possible. She has a good knowledge of hearing aids and the auditory system.

S Prior | Bangor

Extremely Happy

I have been extremely happy with the service I have received. Everyone has been very professional and also helpful providing advice regarding my mother’s deafness.

J.Miller | Engadine

I have recommended to friends

The service is fantastic from the front desk to the professional. I have recommended to friends without hesitation. Great service and very friendly.

M & K Egan | Sylvania

Wow 100% !!!

Always pleasant to visit.

T. Dallen | Oyster Bay

Very Satisfied

Very satisfied.

J. Peck | Caringbah

Very good results

Very good results hearing things not able to hear before. Very pleased to have changed from previous provider to Totalcare Hearing

E. Marsden | Hunters Hill

Made me happy

Alice was very patient and most understanding and made me happy to visit.

R Smart | North Turramurra

Friendly & Helpful

All the crew at Caringbah are very friendly and helpful at all times

L. Denley | Bangor

Looks after me

Kathryn looks after me. She is very good at her job.

N. Barnes | Caringbah

Fantastic!

I attend Totalcare Hearing at Hunters Hill. Alice is fantastic!

H Lohman | Huntleys Cove

I recommend Totalcare Hearing

Dear Alice, I would recommend you and of course, as always encourage people to contact you with their hearing concerns.

E Nicholas | Hunters Hill

Welcoming Staff

I would like to recommend Totalcare Hearing to all who need the hearing tested. Their staff really make you feel welcome.

Jan W | Kingsford

Most Professional

Emma is the best and most professional.

EZ | Bondi

Very Professional!

I am very happy with Kathryn’s service. Very professional.

S. Arthur | Sylvania

100% Recommended

I would 100% recommend Totalcare Hearing at Hunters Hill. Michael is an audiologist I would recommend to anyone.

David | Ryde

Alice is excellent

Alice is excellent-very easy to talk to, understanding and she and can explain the products and gives on total confidence you have got the best solution. Could not be happier.

John | Hunters Hill, NSW

Natural Sound with EVOKE

Very big difference with the EVOKE in a noisy environment and the ability to use the APP to neutralise surround sound.

Sound is much more natural, even my own voice.

Don R | Cremorne Point

Happy Client

I am very happy with the new hearing aids. Thank you for your recommendations.

John B | Caringbah

Best Aid

I think that the Widex Evoke is the best hearing aid I’ve ever had. The audiologist was a great help.

Levente K | Rose Bay

Fabulous

Fabulous treatment for patients. Nancie is absolutely outstanding!

George S | Bondi Beach

No Big Sell

Top service, got the right aid. Top front desk! No high pressure was a big plus.

John B | Dover Heights

Good Explanation

Emma was very good explaining things to me.  I needed a new part to my hearing aid and she fixed it immediately.

Angela D | Vaucluse

Impossible…

…. to be better!!

George S | Bondi Beach

Amazing

Amazing wireless hearing aids.

Hira S | Coogee

Highly Recommend

Michael my audiologist found wonderful hearing aids for me. He explained each and every process with through information in a manner I could easily comprehend. I am so pleased with the outcome. I would highly recommend Michael.

Nigel D | Bondi

Extremely Helpful

I have found Kathryn and Lee extremely helpful and with a smile. They are very will to help older people.

Pauline H | Gymea

Outstanding

I have been a client of Totalcare Caringbah for many years and they have always met my need in every aspect. My audiologist Kathryn is outstanding in her professional knowledge and her very pleasant and friendly manner at all times.

Barry L | Gymea Bay

Very good

I found the staff all very good, Michael especially was very good to understand and was very pleasant to deal with.

William F | Jannali

Best audiologist

Emma is extraordinary, the best audiologist I have ever dealt with. A true gem!

Karin O | Darling Point

Can’t recommend enough

I have recommended many people to Emma and they are very satisfied as I and my wife are. Nancie is a very good and friend receptionist too.

Alan A | Bondi

Very happy

Emma is a lovely lady and is so helpful in every way.

Peter J | Green Point

Magnificent

Emma is magnificent. we are thrilled and excited that she is looking after my elderly mum’s hearing.

Marie J | Bondi

Satisfied

Thank you for the care and satisfaction

Ellen S | Neutral Bay

Extremely Helpful

Charlen was extremely helpful with the first consultation and hearing test.  The follow up appt was great and she was patient with making sure I understood the technology and how to use the phone App.

Marguerite S | McMahons Pt

Understanding

Charlen took a lot of trouble to understand and fulfill my needs.

John K | Balgowlah

No more repeating

A large improvement in the hearing now. My friends do not have to repeat what they have to say twice. Thank you.

Stuart P | Mosman

He Can Hear

After 66 years, my husband now has hearing in his deaf ear.

Judith and Bill M | Hunters Hill

Total Satisfaction

…with my first enquiries and follow up to meeting my needs as my hearing deteriorated. Thank you Alice!

Joy C | Cremorne

Good Service

Good service, charming staff and very handy to where I live.

Robin H | Neutral Bay

Best Experience Ever

Both Emma and Nancie are great! Very professional, best experience ever – makes South Africa very backward.

Ruven K | Bondi

Helpful

Everyone has been most helpful and encouraging.

Tina C | Paddington

Exceptitional

Excellent care from Emma, she is an exceptional audiologist.

Mary McE | San Soui

Informative

I understand the whole process so much better, thank you.

Golda B | Bondi

Professional and Patient

I am so impressed with the care, patience and professional treatment offered by Totalcare team.

Jack F | Hunters Hill

Very Happy

I am very happy with Totalcare Hearing, many thanks.

Shilu W | Bellevue Hill

Excellent Support

By Kathryn. Hearing greatly improved and I have already recommended your services to friends.

John M | Sylvania

Bloody Fantastic

Blood fantastic all round!

Norma C | Mordale Heights

Pleasant

Very pleasant experience

Jennifer B | Caringbah