COVID19

Your safety is our top priority - COVID-19

Phone or TeleHealth appointments

Vaccinated

Our infection control procedures within the clinic include:

• Only three people in the reception area at any time (excluding staff)
• Face mask worn by all clients and visitors (excluding medical exemption)
• Strict hand hygiene, use hand sanitizer on entering clinic
• Face mask and gloves worn by audiologist and front office staff at all times, including when handling devices
• Disinfection of medical equipment, headphones and remote after every use
• Cleaning / disinfection of clinical rooms after every customer
• Multiple cleaning / disinfection of customer spaces, door handles, tables, chairs, armrests, etc, throughout the day

We will not book or will reschedule appointments for customers who have:

• Cold, flu-like or COVID symptoms – cough, runny nose, fever, fatigue, aches and pains, loss of smell or taste
• Have had close contact with any family member/friend/acquaintance that has been COVID positive within the last 14 days.