Manager and Audiologist

Michael has worked in many areas of the Audiology profession both overseas and in Australia, including several years working for a leading hearing aid manufacturer as their Australian National Audiological Manager. His experience there enabled him to develop the purpose built audiology suites used across all of Totalcare Hearing’s clinics that exceed the demands of modern audiology. Michael has prepared and presented numerous educational development seminars for Audiologist in Australia as well as Asia.

Audiologist, Caringbah

Kathryn is a shire resident who completed her studies at Melbourne University. She has experience in numerous environments including private clinics and hospitals, in adult rehabilitation and diagnostic testing. She has a keen interest in paediatrics and auditory processing.

Kathryn enjoys working with patients of all ages and is well respected and liked by her peers and patients alike.

Kathryn has a passion in the future to work as a volunteer in third world countries, with adults and children rehabilitation for those less fortunate.

Audiologist, Hunters Hill, Putney and North Ryde

Rebecca joined Totalcare Hearing in September 2018. Rebecca has over 18 years’ experience in Audiology at both clinic level and in the educational sector. Her prior roles include Paediatric & Educational Audiologist at the Royal Institute for Deaf & Blind Children, Lecturer at Macquarie University and the University of Newcastle, and clinical positions with private audiology clinics and Australian Hearing.

Rebecca’s years of clinical experience includes adult diagnostic and rehabilitative audiology, auditory processing disorder (APD) testing, tinnitus assessment and management, hearing aids prescription and counselling and paediatric assessment (including 1-person VROA).

Audiologist, Neutral Bay

After completing her training, Charlen gained comprehensive experience working in her native country of Canada, England as well as nearly 15 years in Australia. Her interest lies in all areas of audiology from paediatric diagnostics through to the treatment and rehabilitation of hearing loss. Charlen joined Totalcare Hearing in 2014 and her care and concern for her clients is shown in the positive outcomes they report.

Audiologist, Neutral Bay

Signe has considerable experience working in both adult and paediatric audiology with a particular interest in paediatric assessment and diagnosis. Prior to joining Totalcare Hearing in 2012, she enjoyed many years working alongside an Ear, Nose and Throat specialist. This provided her with invaluable experience in all areas of electrophysiological and balance assessments.

All our audiologists are current members of Audiology Australia and Australian College of Audiology, plus have accreditation with Office of Hearing Services.


Administration Staff


Clinical Coordinator, Bondi Junction

Nancie is originally from the US and has been in Australia for over 10 years. She has 30 years plus experience working in customer service and administration and enjoys helping people. Nancie is a big fan of anything Disney.

Clinical Coordinator, Hunters Hill

Shantee joined our Hunters Hill clinic in early 2018 and has 13 years’ of retail customer service experience. Shantee has quickly learnt about the world of audiology and what she can do to help our clients as the first point of contact. Shantee is very much loved by our Hunters Hill clients due to her bubbly personality and love for helping them. There isn’t a question, issue or problem to small or big that she will not tackle to ensure our clients receive the best possible care and experience.

Shantee’s first love though is for Hugo – her French bulldog.

Clinical Coordinator, Neutral Bay

Jeremy started with our Neutral Bay clinic when it opened in 2011 and he has over 20 years’ experience in customer service and administration. Jeremy is well loved by all the Neutral Bay clients due to his dedication in ensuring all clients are well looked after.  He also enjoys a good conversation on any topic, which has many of our clients popping in just for a chat with Jeremy.