General Manager and Audiologist, Caringbah

Michael has worked in many areas of the Audiology profession both overseas and in Australia, including several years working for a leading hearing aid manufacturer as their Australian National Audiological Manager. His experience there enabled him to develop the purpose built audiology suites used across all of Totalcare Hearing’s clinics that exceed the demands of modern audiology. Michael has prepared and presented numerous educational development seminars for Audiologist in Australia as well as Asia.

Dr Ally
Accredited Audiologist, Bondi Junction

Dr Ally Kuperman, a long-standing audiologist in Bondi Junction and local resident of the Eastern Suburbs joined Totalcare Hearing in June 2019.  Dr Ally has extensive experience in adult diagnostic and rehabilitative audiology, tinnitus assessment and management, hearing aids prescription and counselling.

Dr Ally’s interests include tinnitus and hyperacusis, complex adult rehabilitation and musicians’ hearing services. Dr Ally has also been instrumental in providing new interns and masters students with training and mentoring.  Dr completed her Doctor of Audiology in 2016.

Accredited Audiologist, Neutral Bay

Charlen gained comprehensive experience working in her native country of Canada, England as well as nearly 15 years in Australia. Her interest lies in all areas of audiology from paediatric diagnostics through to the treatment and rehabilitation of hearing loss and tinnitus management.

Charlen joined Totalcare Hearing in 2014 and her care and concern for her clients is shown in the positive outcomes they report.

Accredited Audiologist, Neutral Bay

Signe has considerable experience working in both adult and paediatric audiology with a particular interest in paediatric assessment and diagnosis.  Signe is our specialist audiologist in conducting Central Auditory Processing Disorder (CAPD) assessments and diagnosis, for children 7.5 years and older.

Signe has been with Totalcare Hearing Neutral Bay, since 2012. Prior to joining us, she enjoyed many years working alongside an Ear, Nose and Throat specialist. This provided her with invaluable experience in all areas of electrophysiological and balance assessments.

Accredited Audiologist, Hunters Hill

Lachlan is a qualified Audiologist who is committed to making a difference in the lives of his patients. He is a local Inner West resident that enjoys all things sport and travel related. Lachlan has had extensive experience and is particularly interested in adult diagnostic and rehabilitative audiology.

Accredited Audiologist, Hunters Hill and West Pennant Hills

Before joining Totalcare Hearing in July 2019, Nick worked in Northern NSW, providing audiological services within a rural context. While, primarily experienced in adult rehabilitation, Nick is interested in the whole spectrum of audiological services, and finds great satisfaction in listening to, and assisting both paediatric and adult clients.

Nick also has a background in music performance, specialising in jazz saxophone and still performs when given the opportunity. He has a passion for helping musician’s and audio engineers protect their hearing while mastering their craft.

Intern Audiologist, Caringbah

Binisha is an intern audiologist who joined the Totalcare Hearing team in March 2021 She is looking forward to learning all there is to know about audiology and meeting new people along the way. Binisha made the move from Melbourne to our Caringbah clinic. She is excited to explore the beaches and try all the food Sydney has to offer!

All our audiologists are current members of Audiology Australia and Australian College of Audiology, and have accreditation with the Department of Health, Office of Hearing Services.



Administration Staff


Clinical Coordinator, Bondi Junction

Nancie is originally from the US and has been in Australia for over 10 years. She has 30 years plus experience working in customer service and administration and enjoys helping people. Nancie is a big fan of anything Disney.

Clinical Coordinator, Neutral Bay

Jeremy started with our Neutral Bay clinic when it opened in 2011 and he has over 20 years’ experience in customer service and administration. Jeremy is well-loved by all the Neutral Bay clients due to his dedication in ensuring all clients are well looked after.  He also enjoys a good conversation on any topic, which has many of our clients popping in just for a chat with Jeremy.

Clinical Coordinator, Hunters Hill

Rashika was a Montessori teacher for 21 years, prior to joining the audiology industry in 2012.  Rashika started with Acute Hearing at its inception and is now part of the Totalcare Hearing team when Acute merged with Totalcare Hearing in 2019.

Rashika loves welcoming clients to the clinic and helping them solve minor hearing aids issues they are experiencing. She also loves to chat with clients, listening to their stories – many that are wonderful and hilarious.

“Service with a smile is my motto!”, says Rashika.